your attitude, your appearance, your body, your
facial expressions, your eyes, the tone and rhythms of your voice, your talent for
structuring words into engaging conversation and your about-to-be-revealed gift for
discovering another person's favorite sense. Add to this an ability to listen to and
observe other people and a very large helping of curiosity. No gadgets, no appliances,
no aphrodisiacs, no pills, no checkbook, no big stick. Just the wonderful gifts you were
born withand your heartwarming desire for the company of other people.
air and clap your hands, or try to be happy as you slouch in a chair and let your head droop. Your attitude controls your mind, and your mind delivers the body language.
Attitudes set the quality and mood of your thoughts,
your voice tone, your spoken words. Most importantly,
they govern your facial and body language. Attitudes are like trays on which we serve ourselves up to other people. Once your mind is set into a particular attitude,
you have very little ongoing conscious control over the signals your body sends out. Your body has a mind of its own, and it will play out the patterns of behavior associated with whatever attitude you find yourself experiencing.
How to Make People Like You In 90 Seconds Or Less
A Really Useful Attitude
No matter what you do or where you live, the quality of your attitude determines the
quality of your relationshipsnot to mention just about everything else in your life.
I have been using the same bank branch for the last eight years. From time to time,
someone I've never heard of before sends me a letter (spelling my name wrong) to tell me
what a pleasure it is to have me as a special customer. No matter how hard they try to
improve their “personalized” service, however, banks are pretty much the same all over,
and my bank is really no different from the rest. So why do I still bank there even though
two new, competing banks have recently opened much closer to where I live? Convenience?
Obviously not. Better rates? Nope. More services? No. It's none of these things. It's
Joanne, one of the tellers. What does Joanne offer that the institution can't? She makes
me feel good. I believe she cares about me, and other customers feel the same way about
her. You can tell by the way they talk with her. This charming lady brightens up the whole
place.
How does Joanne do it? Simple. She knows what she wants: to please the customers and do
her job well. She has a Really Useful Attitude or, to be more precise, two fully congruent
Really Useful Attitudes. She is both cheery and interested, and everybody benefits: me the customer, her colleagues, her
company, no doubt her family and, above all, herself. What Joanne sends out with her
Really Useful Attitude comes back to her a thousandfold and becomes a joyous,
self-fulfilling reality. And it doesn't cost a cent.
How to Make People Like You In 90 Seconds Or Less
A Really Useless Attitude
Any two people can have wildly different attitudes toward the same set of experiences.
However, when two people react to the same experience with the same attitude, they share a powerful natural bond. Attitudes have the tendency to be
infectious, and because they are rooted in emotional interpretation of experiences, they
can be distorted and shaped; they can be wound up or wound down.
What happens when people lose control and become angry? They look belligerent (body
language), their voice tone is harsh and they use menacing words. They can be very scary
to be around. From the point of view of making people like you, or even getting willing
cooperation, we call this a Really Useless Attitude. How often have you seen infuriated
parents berating their children for knocking over the bananas at the supermarket? Or
bored, uninterested shop assistants? Or cranky, impatient doctors? They are all putting
out useless attitudes.
how to