and confer obligingly with the field sales force about doing the same.
• Demonstrate your achievements in an assertive manner. Some members of the field sales force have a very self-confident demeanour , which is often used to distract from their own insecurity. Let this neither provoke nor impress you but instead communicate nonchalantly on one and the same level.
Be tough with pricing yet cooperative
The price is not always the main criterion that makes a customer decide to buy. Make it absolutely clear that price concessions are not possible. For this, you can invoke a higher authority, for example, the sales manager. The customer has to know that debating about the price is absolutely pointless since you are not allowed to divert from it .
Yet present yourself willing to cooperate: Make a suggestion to the customer to sort through the offer once more step by step. Evaluate every service and whether it is even necessary for your customer (some services might not be important to him). This way, the customer can have the exact services he desires, at an acceptable price, without you having to give rebates.
“Together we are stronger than alone”
Could be, but it is not always the case. Teamwork is appropriate when consensus decisions have to be made or a number of different skills are needed for the achievement of objectives. For many tasks , however, it is enough when departments or individuals cooperate sporadically instead of immediately creating a task force. When fast decisions are needed, it is seldom beneficial to discuss everything within the team. Furthermore, working in a team can even prevent innovative solutions. This happens, for example, when a team member is unable to assert a revolutionary idea and everyone else agrees on the supposedly better compromise solution.
Palabras para recordar
recipe: formula, method, procedure
collaboration: teamwork, partnership, group effort, alliance, cooperation
prejudice: bias, narrow-mindedness, discrimination, intolerance, unfairness
lack of: absence of, need of, deficiency in, shortage of, insufficiency in
to depend on someone: to rely on, count on, or bank on someone
to put the screws to someone: to apply pressure or leverage on someone
achievement: accomplishment, capability, performance, activity
to maintain: to cultivate, to foster, to support, to encourage, to promote
pertaining to: affecting, concerning, regarding, relating to, applying to
to adhere to: to stick to, to cling to, to comply with, to hold on to, to observe
grace period: timeframe in which protection is granted, temporary immunity
elaborate: detailed, involved, complex
exception to the rule: exemption from the usual proceedings, exceptional case
knowledge for the sake of control: information withheld by superiors
at the expense of: on account of, at the cost of, at the sacrifice of
to confer obligingly: to discuss engagingly or bindingly
assertive: self-assured, self-confident, forward, firm, bold
demeanour: behaviour, conduct, air
to distract: to divert, to turn away, to avert, to sidetrack
nonchalantly: imperturbably, collected, indifferent, casual, insouciant, laid-back
concession: yielding, surrender, adjustment, modification, compromise
to invoke: to bring into play, to quote, to cite, to use, to bring up, to state
to divert from something: to turn away or move away from something
skills: competences, capabilities, abilities
task: assignment, challenge, job
beneficial: conducive, agreeable, helpful
to prevent: to put a stop to, to inhibit
to assert something: to maintain, support, or defend something
supposedly: allegedly, reputedly, theoretically
Communicate visions
Do not just talk about visions but awaken them in your employees.
Visionary mission statements are the elementary fuel for entrepreneurial planning and action. Visions secure a one-of-a-kind market positioning and build important gateways into the future.
But what is the stuff that dreams are
• Demonstrate your achievements in an assertive manner. Some members of the field sales force have a very self-confident demeanour , which is often used to distract from their own insecurity. Let this neither provoke nor impress you but instead communicate nonchalantly on one and the same level.
Be tough with pricing yet cooperative
The price is not always the main criterion that makes a customer decide to buy. Make it absolutely clear that price concessions are not possible. For this, you can invoke a higher authority, for example, the sales manager. The customer has to know that debating about the price is absolutely pointless since you are not allowed to divert from it .
Yet present yourself willing to cooperate: Make a suggestion to the customer to sort through the offer once more step by step. Evaluate every service and whether it is even necessary for your customer (some services might not be important to him). This way, the customer can have the exact services he desires, at an acceptable price, without you having to give rebates.
“Together we are stronger than alone”
Could be, but it is not always the case. Teamwork is appropriate when consensus decisions have to be made or a number of different skills are needed for the achievement of objectives. For many tasks , however, it is enough when departments or individuals cooperate sporadically instead of immediately creating a task force. When fast decisions are needed, it is seldom beneficial to discuss everything within the team. Furthermore, working in a team can even prevent innovative solutions. This happens, for example, when a team member is unable to assert a revolutionary idea and everyone else agrees on the supposedly better compromise solution.
Palabras para recordar
recipe: formula, method, procedure
collaboration: teamwork, partnership, group effort, alliance, cooperation
prejudice: bias, narrow-mindedness, discrimination, intolerance, unfairness
lack of: absence of, need of, deficiency in, shortage of, insufficiency in
to depend on someone: to rely on, count on, or bank on someone
to put the screws to someone: to apply pressure or leverage on someone
achievement: accomplishment, capability, performance, activity
to maintain: to cultivate, to foster, to support, to encourage, to promote
pertaining to: affecting, concerning, regarding, relating to, applying to
to adhere to: to stick to, to cling to, to comply with, to hold on to, to observe
grace period: timeframe in which protection is granted, temporary immunity
elaborate: detailed, involved, complex
exception to the rule: exemption from the usual proceedings, exceptional case
knowledge for the sake of control: information withheld by superiors
at the expense of: on account of, at the cost of, at the sacrifice of
to confer obligingly: to discuss engagingly or bindingly
assertive: self-assured, self-confident, forward, firm, bold
demeanour: behaviour, conduct, air
to distract: to divert, to turn away, to avert, to sidetrack
nonchalantly: imperturbably, collected, indifferent, casual, insouciant, laid-back
concession: yielding, surrender, adjustment, modification, compromise
to invoke: to bring into play, to quote, to cite, to use, to bring up, to state
to divert from something: to turn away or move away from something
skills: competences, capabilities, abilities
task: assignment, challenge, job
beneficial: conducive, agreeable, helpful
to prevent: to put a stop to, to inhibit
to assert something: to maintain, support, or defend something
supposedly: allegedly, reputedly, theoretically
Communicate visions
Do not just talk about visions but awaken them in your employees.
Visionary mission statements are the elementary fuel for entrepreneurial planning and action. Visions secure a one-of-a-kind market positioning and build important gateways into the future.
But what is the stuff that dreams are
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