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She pulls to the side of the road opposite the research center fence in order to write down some information. She hears something that sounds like firecrackers and then turns to witness what she believes is a violent attack inside the fence. One man falls, and a second staggers off, apparently injured, crosses the road, and vanishes into the woods across from the research center. Ms. Wilson disconnects her call and dials 911.
     
    J UST THE F ACTS
     
    The 911 Call
     
    The transcript that follows is from a 911 call received by Romero Township Emergency Services at 7:16 A.M . on Wednesday in late August.
     
     
DISPATCHER : 911, state your emergency.
CALLER : Oh my God, I just saw this man come out of nowhere and attack someone. He looks like he’s hurt. I think he’s dead. God! Please hurry. Okay? This man just came out of nowhere and attacked him!
DISPATCHER : Slow down, ma’am. Tell me your location.
CALLER : I was just driving home—
DISPATCHER : What town are you in?
CALLER : Um…Hinzman, I think.
DISPATCHER : Are you in Romero Township?
CALLER : Yes. In Hinzman. On Argento Road, near Liberty Street. You need to (inaudible).
DISPATCHER : Is this a private residence?
CALLER : No, it’s that big research center on Argento Road. The one by the canal.
DISPATCHER : Can you see a sign?
CALLER : Um…yes, Martin Medical Research.
DISPATCHER : Please remain calm, I have police and an ambulance already on the way.
CALLER : Hurry, please! He had a gun—
DISPATCHER : Tell me what happened. Has anyone harmed you?
CALLER : No, not me—the guard. I think I heard a shot? Maybe a couple of them. And then this man came staggering across the—
DISPATCHER : I need you to try and calm down, ma’am. I need you to tell me what happened.
CALLER : He’s just lying there on the ground. I really think he’s dead. Or (inaudible) .
DISPATCHER : I didn’t hear what you said. Your cell phone’s cutting out.
CALLER : The guard’s just lying there. I can see a lot of blood. I can’t tell if he was shot. Oh my god! What should I do?
DISPATCHER : Ma’am, are you hurt?
CALLER : No, I just pulled over to make a cell call and I saw—
DISPATCHER : Are you in any immediate danger?
CALLER : No, I’m still in my car.
DISPATCHER : Did you see a gun? Did you see anyone fire a gun?
CALLER : N-no…but I heard some sounds. Like pops. It didn’t sound like a gun, not like on TV.
DISPATCHER : Do you see the person who attacked him?
CALLER : No…he ran away.
DISPATCHER : He’s not anywhere around your vehicle?
CALLER : No…I don’t think so. He went the other way. Into the woods. Is the ambulance coming?
DISPATCHER : Can you tell me what he looked like? Was he white or black—
CALLER : Um, he was white. Really pale, with dark hair. Short hair.
DISPATCHER : What was he wearing?
CALLER : I don’t know. Maybe a T-shirt and light pants. Like doctor’s pants. Scrubs, like that. He was barefoot, too.
DISPATCHER : Was he alone? Was there anyone else?
CALLER : No, he was alone…just him and the guard. That poor man—
DISPATCHER : Ma’am, is the assailant anywhere in sight?
CALLER : No…he went across the street into the woods. I can’t see him at all. I think he ran away.
DISPATCHER : Ma’am I want you to get out of your car and go over to the guard. Can you do that for me?
CALLER : Okay…I’m with him. He’s really bad. There’s so much blood.
DISPATCHER : Now listen closely, and I’m going to tell you what to do—
     
     
    At this point a lot of things have happened. As the dispatcher takes the information from the witness, she’s doing several things at once. The questions she asked gave her a snapshot of the events and the location of the crime. She has a physical description and an idea of the direction in which the suspect fled. While talking to the witness, the dispatcher would be typing the information into her computer and requests would be sent to patrol units and emergency medical teams. Often they’ll arrive while the 911