Influence: Science and Practice

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Book: Influence: Science and Practice Read Online Free PDF
Author: Robert B. Cialdini
ready to mate. By mimicking the flashing mating signals of her prey, the murderess is able to feast on the bodies of males whose triggered courtship tapes cause them to fly mechanically into death’s, not love’s, embrace (Lloyd, 1965). 6
6 Apparently, the tendency of males to be bamboozled by powerful mating signals extends to humans. Two University of Vienna biologists, Astrid Juette and Karl Grammer secretly exposed young men to airborne chemicals (called copulins) that mimic human vaginal scents. The men then rated the attractiveness of women’s faces. Exposure to the copulins increased the judged attractiveness of all the women and masked the genuine physical attractiveness differences among them (“For Women,” 1999).
    In the struggle for survival, nearly every form of life has its mimics—right down to some of the most primitive pathogens. By adopting certain critical features of useful hormones or nutrients, these clever bacteria and viruses can gain entry into a healthy host cell. The result is that the healthy cell eagerly and naivelysweeps into itself the causes of such diseases as rabies, mononucleosis, and the common cold (Goodenough, 1991). 7 It should come as no surprise, then, that there is a strong but sad parallel in the human jungle. We too have profiteers who mimic trigger features for our own brand of automatic responding. Unlike the mostly instinctive response sequences of nonhumans, however, our automatic tapes usually develop from psychological principles or stereotypes we have learned to accept. Although they vary in their force, some of these principles possess a tremendous ability to direct human action. We have been subjected to them from such an early point in our lives, and they have moved us about so pervasively since then, that you and I rarely perceive their power. In the eyes of others, though, each such principle is a detectable and ready weapon, a weapon of automatic influence.
7 As exploitative as these creatures seem, they are topped in this respect by an insect known as the rove beetle. By using a variety of triggers involving smell and touch, the rove beetles get two species of ants to protect, groom, and feed them as larvae and to harbor them for the winter as adults. Responding mechanically to the beetles’ trick trigger features, the ants treat the beetles as though they were fellow ants. Inside the ant nests, the beetles respond to their hosts’ hospitality by eating ant eggs and young; yet they are never harmed (Holldobler, 1971).
    There are some people who know very well where the weapons of automatic influence lie and who employ them regularly and expertly to get what they want. They go from social encounter to social encounter, requesting others to comply with their wishes; their frequency of success is dazzling. The secret of their effectiveness lies in the way that they structure their requests, the way that they arm themselves with one or another of the weapons of influence that exist in the social environment. To do this may take no more than one correctly chosen word that engages a strong psychological principle and sets rolling one of our automatic behavior tapes. Trust the human profiteers to learn quickly exactly how to benefit from our tendency to respond mechanically according to these principles.
    Remember my friend the jewelry store owner? Although she benefited by accident the first time, it did not take her long to begin exploiting the expensive = good stereotype regularly and intentionally. Now during the tourist season, she first tries to speed the sale of an item that has been difficult to move by increasing its price substantially. She claims that this is marvelously cost-effective. When it works on the unsuspecting vacationers—as it frequently does—it results in an enormous profit margin.
    And even when it is not initially successful, she can then mark the article “Reduced” and sell it to bargain-hunters at its original price while still taking
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