Emergency Doctor and Cinderella Read Online Free PDF Page A

take long for some members of the jury to swing your opinion.’
    ‘What makes you say that?’ he asked.
    Erin gave her shoulders a gentle shrug. ‘Gut feeling; instinct; experience.’
    ‘I wanted to have a word with you about how you handled Mr Aston,’ he said after a short silence.
    Erin’s gaze flicked back to his. ‘It was straight-out renal colic. He’s got a stone the size of a marble. He’s not going to pass it without surgical intervention.’
    ‘I’m not for a moment questioning your diagnosis,Dr Taylor,’ Eamon said. ‘But I think you could improve on your handling of accompanying relatives. Coming into A&E is stressful for both patients and relatives.’
    She set her mouth into a defensive line. ‘My job is to treat the patient, not pander to their entourage.’
    Eamon put his coffee cup back in its saucer, his eyes holding hers. ‘Listen, managing the relatives is part of treating the patient. Stressed relatives worsen patients’ stresses. And accompanying relatives are usually going to be the patient’s carers afterwards. One, they need to be well informed. Two, if they are stressed out and decompensate, they won’t be good carers. That means more time for patients in hospital, more hospital expense and more loss to the community. I’ve only been in the department less than twenty-four hours and I have already heard several complaints about your handling of relatives, yesterday’s threat of litigation being a case in point.’
    Her slim jaw tightened. ‘Mrs Haddad’s suit will be rejected as soon as the medical council read through my notes and realise the extent of her son’s injuries.’
    ‘That is most certainly the case; however, the whole thing may well have been avoided if you had softened your approach.’
    ‘You know nothing of my approach,’ she said, shooting him a livid glare. ‘You weren’t there trying to save the boy’s life. When someone is bleeding out before your eyes, it’s not exactly the time to ask how his mother or his family are feeling, for God’s sake.’
    Eamon leaned forward in his chair, his arms resting on the table. Erin moved back, folding her arms across her chest, her chin at a defiant height. ‘As you are now aware, I was in the bay next to you when you wereassessing Mr Aston,’ he said. ‘His wife was clearly distressed to see her normally healthy husband in such a state. A reassuring word to her wouldn’t have gone astray, not cutting her off in mid-sentence.’
    Erin rolled her eyes, and, pushing back her chair, got to her feet in one angry movement. ‘I haven’t got time for this. I’ve got patients to see.’
    His green eyes hit hers. ‘Sit down, Dr Taylor.’
    Erin’s hands gripped the chair-back with white-knuckled fingers. She was so tempted to shove the chair back underneath the table to drive home her point, but the steely look in his eyes forestalled her.
    Several tense seconds passed before she reluctantly gave in. She sat back down, crossing her arms and legs as she sent him a querulous look. ‘You said you’d had other complaints about me,’ she said. ‘Am I allowed to know who they were from?’
    He leaned back in his chair, but the hardened look hadn’t softened in his eyes. ‘That would be unprofessional of me. The complaints were made in confidence; in fact, they weren’t even official, just passing comments. No one is out to get you, Dr Taylor, far from it. Generally the staff speak very highly of you, on a professional level.’
    ‘So my bedside manner needs some work,’ she said with a petulant huff of her shoulder. ‘Pardon me for putting patients’ lives in front of politeness.’
    ‘I don’t see why you can’t manage both,’ he said. ‘Or do you have a particular reason for being so prickly with everyone?’
    Erin felt the probe of his gaze and had to work hard to maintain eye contact. Something about him made her feel exposed. Even though she had only met him the day before, that intelligent,