[S]ex video series!â
To me it sounds as if Sinclair might be manipulating demand, that perhaps people donât really want anal sex, that they have just heard a lot about anal sex because Sinclair sold them videos with anal sex in it, thus piquing interest for a new product it could produce and sell. How else is a company like Sinclair going to grow except by giving people the idea that everybody else is having more fun?
But when I suggest this to Smith, he admits he and Sinclair often have no idea what the hell is going on in Americaâs sex culture. âMy job is to constantly, with different indexes, figure out what people are doing on our website and what they are doing out in the world so I can take that and put it on our site.â Sinclair follows, it doesnât lead, and Smith is often shocked by where his customers want to go.
âPeople are asking for more and more experimental stuff. That told me I have to let them ask questions,â and so he created a forum to help build Sinclairâs own online community. âI was very surprised at some of the questions I got. Itâs incredible what people will ask you, like in your column. I get these long notes about what people are saying on the site and I am going, âOh my God!ââ
This goes to show you, Smith, a Vassar graduate, tells me in his best business-school jargon, that âanything will become a commodity if you give it enough time. What was a boundary yesterday is todayâs commodity.â
Sinclair is trying to figure out the landscape just as I am. âItâs no longer Donna Reed out there,â Montani says. âPeople are talking about it. No more missionary position in the dark. And they all think the next guy is having better sex than me, so I had better figure it out.â
âWell, itâs Britney Spears and her private parts exposed!â Kathy speculates, sounding once again like a concerned mother.
âYou gotta get technology in there somewhere, because it is technology that has brought it into every home,â Smith interjects with his own theory.
âYeah,â Montani says. âIt is, like, in your face whether you want it to be or not.â
âBut you think you are absolutely mainstream?â I ask.
âYessir!â Oettinger, a tall, thin woman about sixty, says quickly in her thick southern accent. âWe are absolutely mainstream America. Our product line is progressing, but I do not know if it is because people are progressing or if we are driving the culture. I would say the culture is driving me.â
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S tarting about 11:00 a.m. the calls begin flooding into the Adam and Eve customer service desk, an all-day, everyday operation situated on the second floor of PHEâs modern three-story building in another office park not far from Sinclair. I sit with headphones on my head and listen to a twenty-four-year-old man order âSistasâ along with the Azz and Tits combo pack, which includes
Booty Talk 45, Nice Azz/Tits, New X-Rated Sistas,
and a free gift item,
Black Poles and Dark Holes,
all for just $19.95.
A man from Massachusetts buys
Over 40 and Horny as Hell.
A Michigan woman requests Eveâs Pearl Diver vibrator as a replacement for a defective Eveâs Pearl Diver vibrator she bought a couple of weeks ago. âThis one toy doesnât seem to like me,â she tells Mary, the operator. âAnd it is my favorite one, too! They quit after one use.â
A sixty-one-year-old Florida man selects several DVDs and a vibrator, and wants them quickly, please. But when Mary asks for his credit card number, he wants her to hold while he calls his wife on his cell phone. âWhat, honey?â Mary and I can hear him saying. âYeah, Adam and Eve. Okay.â Then to us, âFour one sevenâ¦â
Often, Mary says, the husband orders without the wifeâs knowing. The company then sends the catalog to the house, and the wife
Maddie Taylor, Melody Parks