the sales information?”
She decided to
drop the phone issue and focus on matters that still required fixing, like
getting rid of the jerk in charge of systems. “When I first came to work for
you, I asked Bob Ott, the systems manager, but he said the system couldn’t
retrieve it. I insisted it could and thus began our current hate-hate
relationship.”
Trent snorted
and met her gaze. “I’ve got the same relationship going with the guy. So how’d
you get the data?”
She smiled. Maybe
he’d agree to fire the jerk. “The next time Bob didn’t come into work—which is
often, by the way—I bribed the only systems guy who does comes to work
with a treat to give me the latest system level password. Then I logged on,
constructed a temp report, and pulled the data myself. Each week I buy the new
password, which is why we have two years of sales data.
Trent remained
quiet as his left hand fingers tapped against the right. “So to obtain this
information you go around my systems guy who told me it didn’t exist, get a
password you shouldn’t have, and run the search yourself.”
She nodded,
worried by the anger she heard in his voice when he mentioned the password. “If
it makes you feel better, they change passwords every week, which makes it hard
for an unauthorized person to get into the system.”
His fists
clenched. “Except the password can be purchased for a cookie.”
Damn it. His
anger went to the wrong guy! She needed to lighten the mood fast. “Not just any
old cookie. They have to be my grandmother’s caramel and chocolate turtle
recipe. I don’t think Jack would sell it for less.” When Trent didn’t smile,
she sighed heavily and tried another tactic. “Please don’t threaten to fire my
source. If you do, my sole line of data will disappear along with the reports
you receive.”
Turning
sideways in his seat, he faced her. “Let me get this straight. The data exists
in the system, but the system geek refuses to provide it until he gets cookies?”
She shook her
head, frustrated Trent had the wrong guy in his bull’s-eye. “Bob has forbidden Jack
to run jobs for me, so don’t be mad at him. In fact, if you let Bob know Jack
gives me the passwords—”
“ Sells you the password,” he snapped
Carrie gripped
his arm. “Bob will fire him, and we’ll have lost the only person in your overly
large systems group who has ever helped me out. If I lose him, you lose your
data.”
Trent huffed
and kicked the other seat. “What if I order Bob to give you the password?”
“He’ll say I
have the appropriate password for my position, which, if he did his job and
created the needed reports, would be true. And if you insist he give me a
password that allows me to restructure system data and create reports, I’m
pretty sure he’d trash our system and blame it on me.
Trent stared
up at the skylight again and growled. “This sounds like a good place to start
firing people.”
“Not Jack.”
“How about we
start with the manager who refuses to give me data that clearly exists in the
system?”
She smiled,
hoping he really meant to do it. “An excellent place to begin! But remember,
you will need to get a new system manager ready to come on board before you
fire Bob. Your system is the industry standard, so we should be able to find
one pretty easily.”
“I’d rather
fire him now. Do we have anyone in his staff we can promote? And don’t say
Jack.”
“As far as I
can tell, most of Bob’s staff are relatives and friends who should probably go
with him. Otherwise, when we fire him, he could use their access codes to crash
our system in retaliation.”
Trent’s eyes
twitched. Never a good sign.
Settling her
hand on his arm, she said, “Before we mass fire the systems department, let’s
hire the human resource expert, and let him or her line up new people.”
Trent’s brow
furrowed, warning her he didn’t like something about her plan.
“How many
people are in