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those balloons, and their ribbons stretched tight. The small metal realtor sign flapped lightly in the breeze: Represented by Sherry Daech—McCann, Daech, Fenton . The sergeant tugged on the balloons. Tight. Fresh helium. Open House Tonite! it read on a smaller sign. If the open house had been the day before, the balloons would have sagged by now. It meant that the open house had been this same evening.
    Out came his notepad.
    If the realtor had kept track of her visitors, then the police had possible witnesses coming and going throughout the evening. On occasion potential buyers even took photos. LaMoia finished writing this down, closed his eyes and whispered, “Please.”
    Behind him, Hill and the FBI agents were marching in lockstep toward the Shotz house.

CHAPTER

    LaMoia toed the cracks in the sidewalk in front of the Wasserman home, tracing them like veins beneath the skin. He felt in no particular hurry to get inside.
    A steady cool breeze blew east out of the Olympics and up into the heart of the city.
    Daphne Matthews arrived in her red Honda. She deftly parallel parked behind LaMoia’s Camaro. As staff psychologist, Matthews was an anomaly within the department. She operated on a cerebral plane, erudite, always choosing her words carefully. LaMoia guessed that her dark, brooding beauty had forced her as a young woman to erect a wall that as an adult she now found difficult to dismantle; he found her remote. Whatever the case, her controlled distance and unavailability attracted him just as it did so many others. Her close friendship with Boldt was a matter of departmental history: The two had collaborated successfully on several major investigations. Other rumors surrounded them as well, but LaMoia discounted these.
    Matthews approached him with her game face firmly in place. She held a leather briefcase, her wrist laden in bracelets that rattled like dull bells.
    â€œWho’s in there?” she asked, all business.
    LaMoia answered, “Father, Paul; mother, Doris. Their little boy, Henry. The neighbors, the Wassermans. She’s Tina. Don’t know his name. They’ve got kids, I think. McKinney’s inside.”
    She wanted full control of the environment. “We’ll lose McKinney for the time being. Let’s try to get Henry moved upstairs with the neighbors. I doubt the mother will let him out of her sight, but ultimately we want only the Shotzes downstairs with us. Once we’re settled, we offer our sympathies. We try to avoid letting them find out that neither of us has kids, because we lose rapport there. We give them a little background about the task force, try to build up their hope, their faith in us. All this before we ask a single question. I’ll handle it. When we reach question time, you’ll take the wheel. Start all your questions with your eyes toward the floor,” she acted this out as she explained, “lifting them slowly as you work into the question, punctuated by eye contact as the question is completed. Soft voice. And something new for you, John: humility.
    â€œThere are things you should know,” she continued. “For a parent, a kidnapping is more difficult to endure than a death. We can expect some guilt, maybe blame between them. They may even blame us. They are desperate. Vulnerable. They’ll turn to anything, anyone that they believe might return their child to them: psychics, private investigators, clergy, you name it. Part of our job is to protect them from this. We want their faith in us. This is, more than likely, their first contact with SPD beyond a traffic cop. This first impression will carry lots of weight as to how much cooperation we get. You like to fly by the seat of your pants. Fine. You’re great in the Box because of that. But this is not an interrogation. Keep reminding yourself of that. They are convinced they know nothing that could help us. TV, movies, novels, make them expect miracles. So we