Mma,â said Mma Ramotswe quietly.
Tati Monyena gave a nervous glance over his shoulder in the direction of Mma Makutsi. âWhat she says is right,â he said. âIt is our money.â
âYou wouldnât think that some politicians knew that,â said Mma Makutsi.
Mma Ramotswe decided that it was time to get the conversation off politics. âSo the hospital wants me to do something,â she said. âI am happy to help. But you must tell me what the problem is.â
âThatâs what doctors say,â offered Mma Makutsi from the other side of the office. âThey say,
What seems to be the problem?
when you go to see them. And then they sayâ¦â
âThank you very much, Mma,â said Mma Ramotswe firmly. âNo, Rra, what is this problem that the hospital has?â
Tati Monyena sighed. âI wish we had only one problem,â he began. âIn fact, we have many problems. All hospitals have problems. Not enough funds. Not enough nurses. Infection control. It would be a very big list if I were to tell you about all our problems. But there is one problem in particular that we decided I needed to ask you about. One very big problem.â
âWhich is?â
âPeople have died in the hospital,â he said.
Mma Ramotswe caught Mma Makutsiâs eye. She did not want any further remarks from that quarter, and she gave her assistant a severe look. She could imagine what Mma Makutsi might have said to that: that people were always dying in hospitals, and that it was surely no cause for complaint if this happened from time to time. Hospitals were full of sick people, and sick people died if the treatment did not work.
âI am sorry,â said Mma Ramotswe. âI can imagine that the hospital does not like its patients to become late. But, after all, hospitalsâ¦â
âOh, we know that weâre going to lose a certain number of patients,â said Tati Monyena quickly. âYou canât avoid that.â
âSo, why would you need my services?â asked Mma Ramotswe.
Tati Monyena hesitated before he replied. âThis will go no further?â he asked. His voice was barely above a whisper.
âThis is a confidential consultation,â Mma Ramotswe reassured him. âIt is just between you and me. Nobody else.â
Tati Monyena looked over his shoulder again. Mma Makutsi was staring at him through her large round glasses and he quickly looked back again.
âMy assistant is bound to secrecy too,â said Mma Ramotswe. âWe do not talk about our clientsâ affairs.â
âExcept whenâ¦,â began Mma Makutsi, but she was cut off by Mma Ramotswe, who raised her voice.
âExcept never,â she said. âExcept never.â
Tati Monyena looked uncomfortable at this display of disagreement and hesitated a moment. But then he continued, âPeople become late in a hospital for all sorts of reasons. You would be surprised, Mma Ramotswe, at how many patients decide that now that theyâve arrived in hospital itâs time to goâ¦â He pointed up at the ceiling. âTo go up there. And then there are those who fall out of bed and those who have a bad reaction to some drug and so on. There are many unfortunate things that happen in a hospital.
âBut then there are those cases where we just donât know why somebody became lateâwe just donât know. There are not many of these cases, but they do happen. Sometimes I think that is because of a broken heart. That is something that you cannot see, you know. The pathologist does a post-mortem and the heart looks fine from outside. But it is broken inside, from some sadness. From being far from home, maybe, and thinking that you will never again see your family, or your cattle. That can break the heart.â
Mma Ramotswe nodded her agreement at that. She knew about broken hearts, and she understood how they can occur. Her father
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