criticism.
"It's way too boxy, it's got to be more curvaceous. The radius of the first chamfer needs to be bigger, and I don't like the size of the bezel. But it's a start."
I didn't even know what a chamfer was, but Steve was evidently fluent in the language of industrial design, and extremely demanding about it. Over the next few months, Jerry and Terry iterated on the design. Every month or so, there was a new plaster model. Before a new one was unveiled to the team, Jerry lined up all of the previous ones, so we could compare the new one with past efforts. One notable improvement was the addition of a handle at the top of the case, to make it easier to carry. By the fourth model, I could barely distinguish it from the third one, but Steve was always critical and decisive, saying he loved or hated a detail that I could barely perceive.
At one point, when we were almost finished, Steve called up Jerry over the weekend and told him that we had to change everything. He had seen an elegant new Cuisinart at Macys' on Saturday, and he decided that the Mac should look more like that. So Terry did a whole new design, based around the Cuisinart concept, but it didn't pan out, and soon we were back on the old track, after a one-week diversion.
After five or six models, Steve signed off on the design, and the industrial design team shifted gears to do the laborious engineering work necessary to convert the conceptual model into a real, manufacturable plastic case. In February 1982, it was finally time to release the design for tooling. We held a little party, complete with champagne (see signing party ) to celebrate sending off the design into the world, the first major component of the Macintosh to be completed.
He's Only in Field Service
by steve blank in March 1981
In the early eighties, I was at Zilog as the (very junior) product marketing manager for the Z8000 peripheral chips which included the new SCC chip, short for "Serial Communications Controller". I remember getting a call from our local salesman that someone at Apple wanted more technical information than just the spec sheets about our new (not yet shipping) chip. I vividly remember the sales guy saying, "its only some kid in field service, I'm too busy, why don't you drive over there and talk to him."
Zilog was also in Cupertino, near Apple on Bubb drive, and I remember driving to a small non-descript Apple building at the intersection of Stevens Creek and Sunnyvale/Saratoga (most of Apple's buildings at that time were on Bandley Drive.) I had a pleasant meeting and was as convincing as a marketing type could be to a very earnest engineer, mostly promising the moon for a versatile but then very buggy piece of silicon. I remember him thanking me for coming, saying we were the only chip company who cared enough to call on him (little did he know.)
I thought nothing about the meeting until years later. Long gone from Zilog I saw the picture of the Mac team. The field service guy I had pitched the chip to was Burrell Smith. The SCC had been designed into the Mac, and some sales guy who was too busy to take the meeting was probably retired in Maui on the commissions.
Early Demos
by Andy Hertzfeld in April 1981
Early Finder Prototype from Feb 1982
The first demo program for the 68000-based Macintosh was written by Bud Tribble, as part of the original boot ROM. It filled the screen with the word 'hello' in tiny letters, more than a hundred times. When the Mac was switched on, it performed some hardware diagnostics, filled the screen with 'hello', and then listened to its serial ports for commands to execute. The 'hellos' told us that everything was working OK.
The boot ROM allowed us to download other programs from the Lisa to the Mac over a serial line, to try out new code and test or demo the prototype. There was a ton of work to do: writing an operating system, hooking up the keyboard and mouse, getting Bill's graphics and UI routines running, and many other