conversations in that way, the purpose never slipping from his attention. Roger knew that a good meeting with Lindquist was one that was to the point, brief and decisive. Lindquist maintained a formality in his relations with his staff. He had a way of putting people on edge; they soon knew there was a fine line between success and failure. Failure was often humiliating, yet it was not humiliation from Lindquist which one felt, it was a humiliation for oneself for not having met the challenge. It was genuine. It worked. He made people work for themselves, not for him or for the company. He caused people to aspire, to strive for success, to please themselves, to avoid the shame of having done less than their best. Roger knew that such leadership was rare and that it bred success. Success was not celebrated with Lindquist, yet it was immediately rewarded by a confidence which Lindquist could make people feel. It made people feel good, good enough to strive to please again. It was addictive. The company record reflected the results. Lindquist had been enormously successful in the military was seemed destined to repeat that in the business world.
Lindquist never looked at Jack that way. Roger could not recall Lindquist and Jack ever interacting eye to eye. Jack sat slightly cowered, avoiding Lindquist's eyes. It was not like Jack to cower. Away from Lindquist Jack was dominant, to be reckoned with. The old military ranking implications seemed to still be alive. Roger wondered how different Lindquist was in this civilian setting than in his former sphere where he had unquestioned control. He was certain it had not been an easy adjustment to make.
"Thank you for coming. With the impending implementation of the Automated Yard Inventory and Control System, or AYICS as we have come to know it, it is important that we all have a proper and common understanding of what we are each to do. Our client; eStorage, is anxious to proceed. We must meet their schedule. They have shown extraordinary confidence in the technology and in this company. A successful project here will virtually guarantee us further business." Lindquist began his meeting with a somewhat formal introduction.
"We understand." Roger said even though Lindquist didn't seem to be expecting any comments at this point.
That had caused a slightly discontinuity in Lindquist's presentation. He continued, "..it is important that everything be installed and made operational as soon as possible. The field hardware; card readers, bar code readers, telecommunications systems and vehicle controls are all now being installed and should be completed by the end of this week. The AYICS must be fully functional by the end of the month."
The introduction done with, Lindquist looked straight at Roger as he ran through the rest of what he had to say. He wanted no hick-ups, no scrambling at the last minute to get things done, no delays, no finger pointing and especially no excuses. He wanted to be kept informed of all significant events and stressed that the client should be kept up-to-date at all times. It was only that last matter that was Roger's responsibility as Director of Sales. The rest was up to Jack. Roger was mildly curious why he was the target of all of Lindquist's remarks. Roger looked to Jack who sat stolidly listening.
"By late tomorrow we will have our schedule prepared and will send it up for your approval. I think it is important that everything be checked out to Jack's satisfaction before going on-line with the system. With that done I will contact the client and ensure they agree." Roger told Lindquist and looked to Jack for his comments.
Jack was looking at a small calendar on his notebook. "Yes, that’ll be OK."
Lindquist waited, looking at his hands on table. He had an expression one might have while waiting for the thunder after the flash. Jack looked up and saw that they were all waiting for him to say more.
"Yes, we should be able get everything
Dawne Prochilo, Dingbat Publishing, Kate Tate