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had found no matter how well the boxes had been marked before they were packed away in the moving truck, trying to find the items they needed after they reached South Carolina had been difficult. Despite those small bumps they managed to survive the move. Now they only had to try and remember the names of their new neighbors who popped in to welcome them to the neighborhood.
    In the first few days in their new home, even as hard as she tried to put on a good face for Paul, Donna’s heart was still back home with her boys. She also continued to mourn the recent loss of her father. Still, she tried hard to adapt to their new life.
    Neither of them had planned on returning to work after moving to South Carolina, at least not right away. But one day when they stopped at the bank to open their new checking and savings accounts, the bank’s branch manager, Kristi Thomas, who had helped them secure their mortgage, introduced Donna to her regional manager. As the three of them talked, Donna told them about her career as a banker back in Connecticut.
    Karen Tracy was the regional manager for the sixteen branches of the Murrells Inlet National Savings and Loan in the greater Myrtle Beach area. She immediately took a liking to Donna as they chatted in Kristi’s office for several minutes. Karen was a native South Carolinian who had received her degree from Central Connecticut State University. Due to her outstanding academic performance in high school she had accepted the school’s offer of a full scholarship as it also had given her a chance to see a different section of the country while obtaining her degree. Majoring in finance, just as Donna had done during her college years back in Connecticut, she had completed her studies in less than four years. During their conversation, Karen talked about still managing to maintain ties with several of her friends from college despite her many family and career obligations in South Carolina.
    As they spoke, Karen encouraged Donna to submit an application to the bank as they were constantly looking for experienced people to staff their branches. Donna had not been interested in starting to work again, but when she was told the bank was having difficulty in filling a branch manager’s position in nearby Garden City, a branch which had consistently been their most non-productive office, her interest in returning to work quickly returned. As she listened to Karen talk about the position, Donna initially thought about taking her up on the opportunity for a formal interview, but then elected to decline the opportunity at first. Later that same afternoon, after thinking over the offer which had been given to her, Donna called Karen on the phone telling her she had succumbed to the opportunity of a new challenge. By late afternoon she had her resume emailed to Karen’s attention at the bank.
    Earlier when they had talked, Karen had told Donna to make sure she wanted the position as the previous three managers at the Garden City branch had all failed to meet the bank’s expectations. Karen had told her this as she did not want Donna to have a negative experience so soon after moving to South Carolina. However, when told part of the problems at the branch seemed to have also included internal problems caused by some of the staff members, she felt even more challenged to seek this new position.
    Donna’s previous employer had determined one of her strengths was she could quickly identify root causes of operational problems within their branches. They soon assigned her to evaluate several of their branches in hopes of making them run more efficiently. Donna never had a problem identifying who the problem employees had been and when she identified them they were often quickly terminated. Her efforts had made all of those branches perform higher than they ever had. Now she had an opportunity to face another similar challenge. When it came to running a tight ship at work, Donna ran a tight ship.